Terms & Conditions

1.Agreement

These terms form an agreement between you and The Trader Network. They apply whenever you access or use the platform. If you are using The Trader Network on behalf of an organisation, you confirm that you have authority to accept these terms for that organisation. If you do not agree to these terms, please do not use the platform.

2.The service

The Trader Network is a platform for planning and running multi-trader popup events. It helps you recruit traders, take applications, approve a line-up, collect documents, coordinate suppliers and support, work out estimates and build trader packs. The platform is a tool to help you organise your event. It does not provide legal, licensing or safety advice, and it does not grant any licence or permission on your behalf.

3.Accounts

• You must give accurate account information and keep it up to date.
• You are responsible for keeping your login details secure and for activity on your account.
• You must let us know promptly if you think your account has been used without your permission.
• You must be old enough to enter into a contract in your country to use the platform.

4.Acceptable use

When using the platform, you agree not to:

• Break any applicable law or licensing requirement.
• Upload content that is unlawful, misleading, or infringes someone else's rights.
• Upload anyone's personal data without a proper basis for doing so.
• Attempt to gain unauthorised access to the platform, other accounts or our systems.
• Disrupt the platform, introduce malicious code, or interfere with its security.
• Use the platform to send spam or for any purpose it is not intended for.

5.Your content

You keep ownership of the information and documents you add to the platform. You grant us the permission needed to host and process that content so we can provide the service to you and to the other parties involved in your event.

You are responsible for the content you add, including making sure you have the right to share it and that it is accurate. Where you add other people's details, such as traders, suppliers or contacts, you confirm you may share that information for the purpose of running the event.

6.Documents and council submissions

The platform helps you gather documents and track key dates such as the Market Rights Licence, Temporary Event Notices and food documentation deadlines. The dates shown are a guide based on the information you enter. You remain responsible for checking the requirements with your local council and other authorities, for the accuracy and completeness of any submission, and for meeting all deadlines. The Trader Network does not approve, submit or guarantee acceptance of any application on your behalf.

7.Availability and changes

We work to keep the platform available and reliable, but we do not guarantee that it will always be uninterrupted or error free. We may update, change or remove features, and we may carry out maintenance that affects availability. We may also change these terms from time to time, and will update the date below when we do.

8.Intellectual property

The Trader Network, including its software, design and branding, belongs to us or our licensors. You may use the platform as set out in these terms, but you may not copy, resell or reverse engineer it, or use our branding without our permission.

9.Data protection

We handle personal data in line with our Privacy Policy. Data is stored and processed within the European Union and the United Kingdom in line with the GDPR, and any AI processing takes place on infrastructure within the European Union. Please read the Privacy Policy for full details.

10.Liability

The platform is provided on a reasonable efforts basis. To the extent allowed by law, we are not liable for indirect or unforeseeable losses, for loss of profit or business, or for events not being approved or going ahead. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.

11.Suspension and termination

You can stop using the platform and close your account at any time. We may suspend or end your access if you break these terms, if it is needed to protect the platform or other users, or if we are required to by law. Where it is reasonable to do so, we will give you notice.

12.Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute, unless local law gives you the right to bring a claim elsewhere.

13.Contact us

If you have any questions about these terms, contact us at hello@thetradernetwork.co.uk.